Data deletion

You can ask us to delete your data at any time. This page explains how, whether you are one of our business customers or a lead/end user whose information a business has processed through Revenzo.

How to request deletion

Email subhadeep@revenzo.in from the address or phone number associated with the data, with the subject line “Data deletion request”. Please include:

• Your name.
• The phone number and/or email the data relates to.
• If you are a lead, the name of the business you were in contact with (if you know it).

We may ask a question or two to verify the request and make sure we delete the right records — we do this to protect you, not to delay you.

If you are a business customer

You can request deletion of your account data and of the lead data we process on your behalf. You can also export your data before deletion. Once you confirm, we remove the data from our active systems.

If you are a lead or end user

The business you contacted is the owner of your data. You may write to us directly using the email above, and we will either action the deletion or promptly route your request to that business so it can be honoured. You may also contact the business directly.

How long it takes

We honour valid deletion requests within 30 days. Some records may persist briefly in routine encrypted backups until those backups cycle out, and we may retain the minimum information we are required to keep by law. Nothing retained in this way is used for any other purpose.

Contact

For anything related to deleting your data, email subhadeep@revenzo.in. Our grievance officer, Subhadeep Choudhuri, can be reached at the same address.